Shop Policies

Returns, Exchanges, and Cancellations

If you would like to cancel your order please let me know within 12 hours after purchase. After such time I will not be able to cancel the order because the processing/packaging stage has already begun. 

For hygienic reasons, I do not accept returns or exchanges on jewelry. If for some reason you are unhappy with your purchase please let me know via the contact button or via email immediately at 24thandgold@gmail.com so we can resolve any issues. 

 

Shipping

Unless otherwise requested, all orders will ship via standard flat rate shipping which has an estimated delivery window of 3-5 business days. All orders are processed between 1-3 business days. This means that your order will be dropped off at the post office within 1-3 business days of your purchase and then will be delivered to you 3-5 business days after that initial shipping confirmation. 

During the holidays I will do my best to ensure delivery before the actual holiday itself. I also offer gift wrapping at an additional $3. The item itself will be packaged and wrapped and placed in a shipping box for mailing purposes. 

  

Should you have any further questions please feel free to use the contact button or send an email to 24thandgold@gmail.com. Please be sure to include your order number in the subject line of the email.  

Thank you!